It signifies that we could not deliver the package because of unforeseen circumstances. It was damaged, refused; the individual had moved; the address was incorrect, there was a weather delay, no one was home, and we couldn’t get the driver to release it for whatever reason, and so on.

What does exception mean at ups? read below

What is meant by exception?

When something goes wrong during the delivery process, they mark a package as an exception. Damaged packages will be the exceptions, as they may be sorted into the wrong location. What does exception mean at ups?

In most cases, looking into the tracking details will reveal the exception. Because of inclement weather, they will retry delivery when it is safe to do so. Problems with the technology: When the problem is resolved, they will try again to deliver. 

Other difficulties are handled on a case-by-case basis, and many do not have a solution, thus the shipment will be returned to the sender. ‘Unreadable Label,’ ‘Mean Dog,’ and ‘Address not known’ are just a few examples of the exception.

Various Labels of Exceptions

Below are the terminologies one can see while their package is being delayed.

NSN: 

No street number can be observed or deduced from other house numbers.

NSP/B: 

No such person or business listed on the package does not live there, or the business does not exist.

ECD: 

ECD stands for “Emergency Conditions.” There is no way to get to the address because the road is closed. This is typically used in the aftermath of storms, such as flooding. 

For instance, the delivery status can be read as: I don’t think I’ll be able to get down your road without getting stuck. You won’t get your delivery until I do or you come to pick it up. 

SEC: 

SEC stands for security that prevents delivery. If you live in a densely populated neighborhood with a fence, they will not leave your package at the gate, whether it requires a signature. They have to DR(Driver release) GATE your package once they are in the country.

FUT: 

Future is a term that is used in a varied context. The most common method is to FUT for a specified date if you can get your box now and won’t be tomorrow or the day after. 

They can also use this if they’re bricked and won’t be able to deliver your package before the DOT’s regulated hours expire. If your package is too large to fit on the truck for whatever reason, and they cannot find another carrier to deliver it.

MOV: 

This is read for instances when the person on the box is not a resident of the area.

Packaged Delivery Exception Label

This label shows they could not deliver the package. This can be because of a mistyped address or maybe because it is damaged. 

Misloads (wrong car for delivery or wrong trailer for in-transit movement), bad addresses, weather delays, or anything else that hinders them from attempting to deliver but are fixable, come under this category.

Damaged packages, packages that have been moved without a forwarding address, packages that the shipper wants back for whatever reason, and anything else that stops them from delivering that package as addressed go into the can’t area.

They will make exceptions for delays caused by weather or mechanical malfunction. There are many reasons a package will receive this.

Checking of Shipment Process Package

If it has been a long time and you still haven’t received your package or even a confirmation message, then you can check your package progress through the tracking status system. 

When your package says “exception status” contact the courier immediately and give them your tracking order number and inquire the details about where your package is heading, 

Dial the number and say 1-800-463-3339 “track a package” and press zero number.

You can’t avoid shipment exceptions, as it is not in your hands, but tracking is in your hands. From time to time you can track your package and be rest assured it will be delivered.

Conclusion

There is nothing to panic about when your package is labeled as an exception. Depending on your product, you can also get a refund if it is delayed for many days. After all, it is not a late shipment, just a roadblock to finishing the process.

What should I do if I am facing an exception with my package?

Answer: Go to the tracking page of your package and check the reason for the exception or you can directly call the courier.

What does that mean if UPS says “please check back for another date”?

Answer: It means UPS currently cannot arrange a date for the delivery and you have to look for another date for the delivery.