it is generally suggested to clear the cache on your browser and wait at least four days before trying again.
If you find that either way you are not able to log in securely or the security check comes up short, then follow these steps:
Clear your browser’s cache (you will usually need administrator access for this).
Wait at least 4 days before logging back into Facebook. If the error persists after this time frame, fill out a lost password form by following these links: https://www.facebook.com/help/contact/?
If your Facebook account is temporarily locked, you can follow the instructions in this article. Keep in mind that if you are unable to access your Facebook account, it may be locked because of a security issue. While we cannot unlock an account on our own, we have provided steps below that will help prevent future issues with Facebook accounts being temporarily locked.
What can I do if my Facebook account is disabled?
If your Facebook account has been disabled, please send us a message or choose one of the options below for further assistance:[CONTACT_FORM] If you wish to appeal the decision made by [Facebook], please review our Account Disabling Appeal Guide. To learn more about why this happened and what to do next:
If you are accessing Facebook for the first time after your account was disabled, please follow the steps below. You will need your mobile number and last name which can be found on Facebook by going into Account Settings, Security, Names. Once the correct information has been entered, you will be automatically directed to the latest version of m.facebook.com where you can easily access all of your favorite features on Facebook without having to download anything new!
My account was disabled, how can I access my messages?
If you are unable to log into your account because it has been disabled, you will still have access to all of the messages in your Facebook Inbox. To view these messages, please visit: https://www.facebook.com/messages . You may also want to consider downloading Messenger for your mobile device if you wish to continue using Facebook from that device.
How do I edit my [basic information] on Facebook?
You can adjust some basic information about yourself by visiting Account Settings, General [Edit Basic Info]. Once there, feel free to update any of the fields provided as needed and click Save Changes when finished.
A “Community Standard Violation” is a violation of the standards we expect from people who use Facebook. In most cases, you will receive a warning about this type of violation before your account is disabled or suspended for further violations. If your account has been disabled and you feel that you’ve received this message in error, please go to the following link: report/appeal-a-suspension
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If you receive a warning for a Community Standard violation, you should stop doing the activity that prompted it (like removing an offensive comment) and review the Facebook Community Guidelines to make sure you have them down. To learn more about what goes into our standards, please visit: https://www.facebook.com communitystandards
The bottom line is that there’s no place on Facebook for content that harms or threatens people, and we will continue to remove this kind of content from our site. We encourage anyone who sees material that they find upsetting or offensive to report it to us using the tools found throughout Facebook.
If you’re not trying to log in, and already went through the verification steps, this might occur when a friend searches for your email address and Facebook shows it. To verify that you are using the correct email address:
On mobile, open up Settings > General > [email] Addresses. On desktop, scroll down to Basic Information in Account Settings > Edit Your Profile. Click on the blue text next to “Email” where you see your primary email listed below. This will remove you from search results on Facebook by hiding your profile information for others who may be searching for their friends’ emails or yours.
If you’re having trouble editing your profile, you may have triggered a security feature that needs you to enter the last eight digits from your credit card as verification. To do this go to Account Settings > Edit Your Profile and look for the credit card section and click verify. If it doesn’t work try trying again later or contact our support team for help by clicking “Help Center” at the bottom of any page and then again in the top right corner of Help Center.
If your account has been disabled because we believe you are not the person you say you are, we will require additional information before it can be re-activated. This might include a copy of your original ID. To do this go to Account Settings > Edit Your Profile and look for the credit card section and click verify. If it doesn’t work try again later or contact our support team for help by clicking Help Center at the bottom of any page in the Help Center and then again in the top right corner of Help Center.
How do I edit my profile?
You may edit your own profile directly on Facebook by hovering over or clicking on your name in the top left hand corner of Facebook (left side if using mobile) followed by “Edit Profile.” When editing your profile please.
